Last Updated: 14 November 2025
At KPDir.com, we follow a strict KYC (Know Your Customer) and Verification Policy to ensure the authenticity of businesses listed on our platform. This policy explains what information we collect, why we collect it, and how it is used to protect users and maintain the credibility of the platform.
1. Purpose of KYC Verification
KYC verification is required to:
- Prevent fake or misleading business listings
- Protect users from fraud
- Ensure the identity and authenticity of business owners
- Maintain trust and transparency on the KPDir.com platform
2. When KYC is Required
KYC verification may be required in the following cases:
- Before approving a new business listing
- Before providing premium or paid listing services
- When updating important business details
- When suspicious or fraudulent activity is detected
- When required under legal/regulatory compliance
3. Documents Required for KYC
We may request one or more of the following documents:
For Individuals / Freelancers
- Aadhaar Card
- PAN Card
- Valid Photo ID (Driving License / Voter ID)
- Mobile Number & Email Verification
For Businesses
- GST Certificate (if applicable)
- Shop/Business Registration Certificate
- Udyam/Udyog Aadhaar
- PAN of Business/Owner
- Address Proof of Business
- Website / Social Media Profile (optional)
Note: We do not ask for unnecessary documents.
4. How We Use KYC Information
Your KYC details are used for:
- Verifying business authenticity
- Approving listings faster
- Preventing duplicate or fake accounts
- Security, compliance, and fraud prevention
We do not sell or misuse your documents in any way.
5. Storage & Security of Documents
- Your documents are stored on secure servers.
- Only authorized verification staff can access them.
- Sensitive data is encrypted and protected.
- Documents are never shared with third parties unless required by law.
6. KYC Verification Time
- Standard verification time: 24–48 hours
- In case of incomplete documents, we will request additional info.
7. Failure of KYC Verification
Your KYC may be rejected if:
- Documents are fake, unclear, or expired
- Information does not match business details
- Suspicious activity is detected
In such cases:
- Your listing may be paused or removed
- Premium plans may not be activated
Important: As per our Refund Policy, payment will not be refunded even if KYC fails.
8. Your Rights
You may request:
- Correction of wrong information
- Update of documents
- Deletion of KYC data (after closing your account)
We will process such requests as per our data policy and legal rules.
9. Contact for KYC Support
For any KYC-related query or help:
Mobile: 9828036274
Email: online@kotapride.com
Address:
621, Mukesh Plaza, 1st Floor, Dada Bari, Kota, Rajasthan – 324009