Refund Policy – KPDir.com

Last Updated: 14 November 2025

Thank you for choosing KPDir.com, a business listing and promotional service platform operated by KotaPride.

Please read this Refund Policy carefully before purchasing any service or premium feature on our website.

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1. No Refund Policy (Strict)

All payments made on KPDir.com are final and non-refundable.
Once a customer purchases:

• Premium Listing
• Featured Listing
• Advertisement Plans
• Business Promotion Services
• Any Paid Add-on or Upgrade

No refund, cancellation, reversal, or partial refund will be provided under any circumstances.

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2. Why Refund Is Not Provided

Our services are digital marketing and listing-based, which are:

• Delivered instantly or start automatically
• Non-returnable and non-reversible
• Consumed immediately after activation

Hence, once the plan is activated, the resources and visibility cannot be taken back, making the payment non-refundable.

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3. Incorrect or Duplicate Payments

If any user makes a duplicate payment, they must contact us within 24 hours with valid proof.
Such cases will be reviewed manually and resolved as per our internal verification process.

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4. Service Issues or Account Problems

If a user faces any technical issue, we encourage contacting our support team.
We will fix the issue, but refund will not be provided.

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5. Automatic Renewals

If your plan includes automatic renewal:

• You are responsible for managing or cancelling renewals in advance.
• Charges applied through renewals are also non-refundable.

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6. Contact for Support

For any support or clarification:

Mobile: 9828036274
Email: online@kotapride.com
Address:
621, Mukesh Plaza, 1st Floor, Dada Bari, Kota, Rajasthan – 324009