Last Updated: 14 November 2025
Thank you for choosing KPDir.com, a business listing and promotional service platform operated by KotaPride.
Please read this Refund Policy carefully before purchasing any service or premium feature on our website.
1. No Refund Policy (Strict)
All payments made on KPDir.com are final and non-refundable.
Once a customer purchases:
- Premium Listing
- Featured Listing
- Advertisement Plans
- Business Promotion Services
- Any Paid Add-on or Upgrade
No refund, cancellation, reversal, or partial refund will be provided under any circumstances.
2. Why Refund Is Not Provided
Our services are digital marketing and listing-based, which are:
- Delivered instantly or start automatically
- Non-returnable and non-reversible
- Consumed immediately after activation
Hence, once the plan is activated, the resources and visibility cannot be taken back, making the payment non-refundable.
3. Incorrect or Duplicate Payments
If any user makes a duplicate payment, they must contact us within 24 hours with valid proof.
Such cases will be reviewed manually and resolved as per our internal verification process.
4. Service Issues or Account Problems
If a user faces any technical issue, we encourage contacting our support team.
We will fix the issue, but refund will not be provided.
5. Automatic Renewals
If your plan includes automatic renewal:
- You are responsible for managing or cancelling renewals in advance.
- Charges applied through renewals are also non-refundable.
6. Contact for Support
For any support or clarification:
Mobile: 9828036274
Email: online@kotapride.com
Address:
621, Mukesh Plaza, 1st Floor, Dada Bari, Kota, Rajasthan – 324009