User Data Deletion Policy

Last Updated: March 21, 2026

At Kotapride, we respect your privacy and provide you with the right to request the deletion of your personal data that we collect through our website or WhatsApp API services.

1. Types of Data We Collect

We collect minimal data necessary for providing our digital marketing and WhatsApp API services, including:

• Name and Business Name

• WhatsApp Phone Number

• Email Address

2. How to Request Data Deletion

If you wish to delete your personal information from our database or disconnect your WhatsApp API integration, you can do so by following these steps:

• Email Request: Send an email to online@kotapride.com with the subject line “Data Deletion Request”. Please include your registered phone number or business name.

• Direct Contact: You can also call us at +91 9828036274 to initiate the deletion process.

3. Deletion Process and Timeline

Once we receive a valid request:

• We will verify your identity to ensure the security of your account.

• We will permanently delete your personal data from our active servers within 30 business days.

• If your data is linked to an active WhatsApp API service, the integration will be terminated, and all associated metadata will be removed.

4. Exceptions

Please note that we may retain certain information if required by law (e.g., for tax or auditing purposes) or to comply with Meta’s official record-keeping policies.

5. Contact Information

For any further queries regarding your data and privacy, please reach out to us:

• Company Name: Kotapride

• Address: 621, Mukesh Plaza, 1st Floor, Dadabari, Kota, Rajasthan, 324009

• Mobile: +91 9828036274

• Email: online@kotapride.com